A recent study released by Gallup called “The State of the American Workplace” revealed some pretty discouraging facts. According to the survey, employee engagement levels are stagnant among U.S. workers. In years past, we relied on “satisfaction surveys” to gather...
Corporate-wide support systems are essential from the CEO’s perspective, yet they rarely get the kind of attention they deserve. In most organizations there are existing systems in place and it’s tempting for the CEO to leave well enough alone. This “hands-off”...
In addition to having the right organizational design and accountability and authority frameworks in place, modern organizations need a system for ensuring the right people are in the right positions. While avoiding the “Peter Principle” is an important objective,...
Most writing on organizational theory looks at organization design as a form of high level “art”. Should the right design take into account the organization’s functions? Does it reflect products and services, or perhaps a divisional alignment? Or should it follow a...
Research consistently shows that organizations with high interdependence, where work in one part of the organization depends on output from another, have higher role conflict. This can lead to situations where managers from one department come into conflict with those...
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