Fit to Role: Matching Human Capability to the Work
Even the best-designed organization will fail if people are not in roles that match their capability. I see this in every sector. A manager is overwhelmed by decisions that seem too complex. A high-performing employee is promoted and quickly burns out. A senior leader...
Complexity of Work: The Missing Link in Strategy Execution
Every organization has a strategy. Most have a plan. Yet research shows that up to 70 percent of organizations fail to achieve their strategic goals. Why does this happen so often? The problem is rarely the strategy itself. It is the failure to execute. Execution...
From Art to Science: The CEO’s Role in Getting Design Right
When organizations struggle to perform, many CEOs look to strategy, people, or processes for the answer. Yet the most fundamental issue is often overlooked. The structure itself is wrong. Roles are stacked too high or spread too thin, accountability is unclear, and...
The Hidden Science Behind Organization Design
Most organizations evolve organically. A new role is added here, a reporting line shifts there, and before long what began as a clear structure starts to resemble sedimentary rock, layer upon layer formed by past decisions rather than deliberate design. It is no...
From Uncertainty to Credibility: Why Professional Standards Matter Now
The consulting profession is in a state of disruption. Artificial intelligence, digital transformation, shifting client expectations, and the ongoing turbulence of global events are reshaping the way consultants must work to deliver value. Every client I speak with is...
Thriving Through Disruption: The Future of the Consulting Profession
The consulting profession is at a crossroads. Disruption has become the new normal, whether through global events, shifting trade relationships, climate change, or rapid advances in technology like artificial intelligence. Clients face more pressure than ever to adapt...