Author Archive

Dwight Mihalicz

Dwight Mihalicz has over 40 years’ experience helping local, national, and international organizations achieve greater productivity, efficiency, and performance.

Setting Priorities and Communicating with Managers Effectively

Dwight Mihalicz,

In almost every line of work and any industry, it’s possible to be overwhelmed by the amount of work or projects that you have to complete. Even managers find themselves in this situation often, although they’re also frequently the ones who get their team members overwhelmed.

In these situations, it’s essential to communicate and set priorities effectively to ensure that the critical tasks aren’t lost in the sea of immediate ones. When you need to tell your manager you’re overwhelmed without saying no, there are a few tips to keep in mind. Let’s have a closer look at this problem and how to solve it on the organization level as well.

Why Does Accountability Matter?

Dwight Mihalicz,

Part 2 of the Effective ManagersTM Understanding Accountability Series

In Part 1 of our series on Understanding Accountability, we learned what accountability is and how it differs from responsibility. Too often, accountability in organizations isn’t well understood and it isn’t well implemented. In Part 2, we’ll look at why accountability matters, and why it’s important for organizational success.

To recap from Part 1, accountability in organizations is an obligation – something for which one can be held to account. When you are accountable, you are expected to answer for not only the results you achieve, but also the actions you take. Accountability is the clear diver of effectiveness in organizations. Organizations that have managers who are clearer about their accountability are more effective. The correlation is extremely high.

How to Improve Employee Engagement

Dwight Mihalicz,

Lack of employee engagement can spell serious trouble for a business. High employee turnover rates and low productivity are just a couple of consequences an organization can encounter when employees aren’t loyal.

What business owners might find surprising is that the cause for it often lies in management and leadership. Inspiring high levels of engagement seems like an impossible task if you don’t have the right people in management positions. However, it’s still possible to learn how to improve in this regard. Here’s why employee engagement is important, and some of the practices you should strive to implement:

What is Accountability?

Dwight Mihalicz,

Part 1 of the Effective ManagersTM Understanding Accountability Series We all have obligations at work. These obligations are typically thought of as accountability.  These obligations that result in our being accountable come at us from many directions… our peers, our clients, our subordinates, and yes even our bosses! And how we are assigned these things for which we have accountability varies greatly. So accountability is important, but what is it exactly? For managers, ensuring subordinates feel that accountability while executing strategy is no easy feat. In part one of a multipart series, I discuss key concepts of accountability—what it is, how it impacts managers and how to approach this critical piece of the puzzle for effective management.

What is accountability, and how does it impact managerial success?

What do we mean by accountability? We often hear it used to describe businesses that are “not being held accountable” or individuals “needing to take more accountability” for their actions. Are you accountable? Am I? How is accountability used in the organization and what impact does it have on the day-to-day job managers’ need to do?

ICMCI and ISO 20700 — A New Standard In Consulting

Dwight Mihalicz,

In every industry, professionals can benefit from working together and creating organizations to look after their best interests. For management consultants, CMC-Global, also known as ICMCI or the International Council of Management Consulting Institutes, that fulfills that role. As a federation of institutes of management consultants around the world, the goal of ICMCIis to advance the profession in every possible way.

As the consulting industry is growing, it encounters both challenges and opportunities. It’s the mission of ICMCI to be the leader in the development of management consulting as a global profession that drives social and economic change. ISO 20700 certification is one of the initiatives led and supported by ICMCI that improves the quality of consulting services. How is ICMCI going to accomplish this, and how does ISO 20700 impact the consulting profession?

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