How We Help Our Clients Improve Performance
Most organizations have a strategic plan. But 70% fail to achieve their strategic goals. Why?
What is churn? It is that wasted activity in organizations that absorbs time, wastes energy, and doesn’t produce expected results:
- Meetings, meetings, meetings – why doesn’t someone just decide?
- Conflict: People in different parts of the organization disagree on how and when they need to work together.
- Poor communication: The right information is not getting to the right people at the right time.
- Silos: Departments decide to “do it themselves” because they can’t trust their peers to deliver what was promised on time.
- Drift: The executive team decisions are not implemented consistently throughout the organization.
- Indecision: People that should be making decisions are not, resulting in delays, and missed opportunities and duplicated work.
According to the research of Dr. Kotter, which has been validated by several other studies, approximately 5% of all organizations implement their strategies successfully, and 70% of strategic initiatives fail to meet their objectives. The remaining 25% have some middling success but do not meet the full potential of the strategy devised.
Organizations tend to attack these issues: they run programs on things like running better meetings, team building exercises, communications programs, leadership training, and so on. But the programs seldom seem to deliver the desired results.
Most initiatives fail to deliver because these issues are symptoms of churn, not the cause of churn. Treating the symptoms is like giving an aspirin to treat a fever. The fever may go a way for a while, but the underlying disease is not gone. The fever will come back.
Getting it right matters. Research by Effective ManagersTM and the Telfer School of Business (University of Ottawa) have quantified this churn – managers in a cross section of various sized organizations report spending only 55% of their time on value-added work. Almost half of their time is consumed doing work that is not adding value in the way it should and could.
What Our Clients Are Saying
“Excellent value in terms of insights and strategies for improving manager effectiveness.”
“I am very pleased that we decided to move forward with this important tool and I would recommend it to any CEO who wishes to take the pulse and engage all levels of management.”
“Very illuminating… helps to increase and support manager effectiveness rather than unknowingly create barriers to effectiveness.”
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Dwight Mihalicz has over 40 years of organization experience in a broad variety of organizations and situations. Over this period he has been required to focus on and solve a broad variety of complex problems in local, national, international and global settings. Throughout his career, he has developed extensive expertise in supporting improvement processes with large organizations.
Since 1999, as a management consultant he has consulted across all sectors and all sizes of organizations. This has given him experience in a broad variety of situations with a focus on organization alignment, and supporting the implementation of large change projects. In 2013 Effective Managers™ partnered with the Telfer School of Management at the University of Ottawa to conduct ground-breaking work on understanding the dynamics of manager effectiveness in the workplace.
He has formed a company, Effective Managers™, specializing in the improvement of productivity and effectiveness of managers. His focus is on working with CEOs and Heads of HR to help them improve organizational performance by helping managers to be more effective. He recently published a book, The Effective CEO: The Balancing Act that Drives Sustainable Performance, available on Amazon or the Effective Managers™ website.