Do you Listen To Understand, or To Reply? The Answer Could Mean the Difference Between Success and Failure
When was the last time you approached a conflict expecting to do more listening than talking? Author Stephen Covey reminds us that, “Most people don’t listen to understand, they listen with the intent to reply.” Strong communication skills are critical to any...
Engagement Surveys – How Committed Are Your Employees?
A recent study released by Gallup called “The State of the American Workplace” revealed some pretty discouraging facts. According to the survey, employee engagement levels are stagnant among U.S. workers. In years past, we relied on “satisfaction surveys” to gather...
The 1st Key Function of the CEO: Managing
When it comes to organizations and management, conventional wisdom says that the CEO is the leader and therefore, gets to engage in all the exciting, high profile activities, leaving managers to execute strategy and ensure things are done right. This view is wrong....
3 Reasons Performance Appraisals Don’t Improve Performance
In 2002, the Corporate Leadership Council conducted a survey to rank the effectiveness of over one hundred performance drivers. The project surveyed 19,000 employees from 34 different companies in 29 countries. The biggest driver of performance, not surprisingly, was...
Dwight Mihalicz MBA, CMC
Complex times call for serious solutions. Dwight’s breadth and depth of experience, knowledge, and organizational know-how are integral in making our solutions work for your organization.Contact us today!
 
 
 
