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Do you Listen To Understand, or To Reply? The Answer Could Mean the Difference Between Success and Failure

Do you Listen To Understand, or To Reply? The Answer Could Mean the Difference Between Success and Failure

by Dwight Mihalicz | May 26, 2014 | CEOs, Dwight Mihalicz

When was the last time you approached a conflict expecting to do more listening than talking? Author Stephen Covey reminds us that, “Most people don’t listen to understand, they listen with the intent to reply.” Strong communication skills are critical to any...
Engagement Surveys – How Committed Are Your Employees?

Engagement Surveys – How Committed Are Your Employees?

by Dwight Mihalicz | Feb 3, 2014 | CEOs, Dwight Mihalicz

A recent study released by Gallup called “The State of the American Workplace” revealed some pretty discouraging facts. According to the survey, employee engagement levels are stagnant among U.S. workers. In years past, we relied on “satisfaction surveys” to gather...
The 1st Key Function of the CEO: Managing

The 1st Key Function of the CEO: Managing

by Dwight Mihalicz | Jan 24, 2014 | CEOs, Dwight Mihalicz

When it comes to organizations and management, conventional wisdom says that the CEO is the leader and therefore, gets to engage in all the exciting, high profile activities, leaving managers to execute strategy and ensure things are done right. This view is wrong....
3 Reasons Performance Appraisals Don’t Improve Performance

3 Reasons Performance Appraisals Don’t Improve Performance

by Dwight Mihalicz | Jan 6, 2014 | Dwight Mihalicz, Human Resources

In 2002, the Corporate Leadership Council conducted a survey to rank the effectiveness of over one hundred performance drivers. The project surveyed 19,000 employees from 34 different companies in 29 countries. The biggest driver of performance, not surprisingly, was...
Managing Effectively in Different Realms, Cultures and Organizations

Managing Effectively in Different Realms, Cultures and Organizations

by Dwight Mihalicz | Dec 30, 2013 | Dwight Mihalicz, Managers

We know from previous articles that to be effective, managers need to satisfy five key requirements with their direct reports and their team. Successfully setting context and boundaries, planning, delegating, executing personal goals and establishing feedback loops...
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Dwight Mihalicz

Dwight Mihalicz

Dwight Mihalicz MBA, CMC

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  • When Did Getting Away with It Become Something to Admire?
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