There is no shortage of written work on both management and leadership, yet rarely in the literature are the two considered one and the same. Leaders are often depicted as charismatic individuals who inspire and motivate through a grand vision. Conversely, managers...
In most organizations, there is a strong temptation to try and simplify processes in the name of fairness and objectivity. The intent is to help create consistency in decision-making, which should make it easier for managers to do their work. While this is a worthy...
We know there need to be clear accountability and authority frameworks in place for work to be properly delegated down and across the organization. And while self-managed teams and flat organizations are all the rage, total empowerment could result in anarchy....
Following our research on manager effectiveness, we developed a comprehensive, organization-wide survey as a tool available to all CEOs for assessing the state of management in their organizations. The Effective Managers survey is an easy and convenient way to receive...
There are a variety of factors at play that obstruct manager effectiveness. For our research purposes, we identified the key dimension: accountability. In this context, accountability is “an obligation for which one can be held to account for one’s results and actions...
In seeking to understand managerial effectiveness, our research started with the question: “Why do your best managers return home every evening feeling bad about what they didn’t get done instead of feeling satisfied with what they accomplished during the day?” This...
Complex times call for serious solutions. Dwight’s breadth and depth of experience, knowledge, and organizational know-how are integral in making our solutions work for your organization.