Leader’s Question: “Why do we have a strategy yet still struggle to get consistent results? ” A great deal of leadership energy goes into developing strategy. That makes sense. Strategy matters. It should reflect the vision of the owner or head of the organization. It...
CEO’s Question: Why do support systems sometimes help the organization less and hinder it more? Most CEOs understand why support systems matter. As organizations grow, it is no longer practical for every part of the business to handle people practices, financial...
Making a good decision is only half the job. The harder part is execution. This is where the A in MAGIC comes into focus. Accountability is what helps leaders stay focused on the work that truly matters, even when the pressures of day-to-day operations pull them back...
Delegating Work Down the Organization: Why Communication Isn’t Enough CEO’s Question: “Why do we still have communication gaps despite all our meetings?” Why This Question Matters Many CEOs are genuinely frustrated by this. Calendars are full. Meetings are frequent....
When we say CEO, we simply mean the head of the organization. Titles vary widely. In some organizations the role is called president, owner, founder, executive director, or general manager. The title is not what matters. What matters is the work. Whoever holds...
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