There has been some excellent work done in the last decade or two around clarifying how work flows through organizations and identifying processes. Identifying the steps involved in a particular organizational process (for example; an expense account payment process),...
What is the difference between success and effectiveness? In most organizations, and indeed in most human resources departments, the two terms are often thought of as synonymous. However, the truth is, success is not highly correlated to effectiveness. The...
If you think about how work takes place in organizations, especially today, roles are more interdependent than ever before. For managers to be successful, they are dependent on other people in the organization. As organizations grow and become more complex, roles...
Increasingly in organizations, teams are left to manage themselves. I encounter this often. As a consultant, I am invited to meetings in many organizations. And if the organization has hired me as their management consultant—you can bet that it’s an important...
Employees should be empowered to make decisions. This is absolutely true, so why is it number four on our list of “The Top 12 Fallacies That Get In The Way of Organizational Performance?” All too often, managers misinterpret what empowering your employees means and go...
Are senior executives experienced enough to manage themselves? This certainly is a common assumption held by many organizations. CEOs tend to be focused on outward things, such as organizational strategies and goals, and often leave senior management to fend for...
Complex times call for serious solutions. Dwight’s breadth and depth of experience, knowledge, and organizational know-how are integral in making our solutions work for your organization.