Ah, the email inbox. One of the most common complaints I hear in the workplace is that the inbox is overcrowded and intrusive. Many people cringe at the amount of new email they get each day. In today’s workplace, it seems that everyone is overwhelmed by email. We use...
Measuring manager effectiveness is like trying to measure how much snow has fallen when the blizzard isn’t over. You can’t see; the wind obscures your readings; there’s a lot more coming down. A manager’s effectiveness can be equally tricky because his/her role is so...
Mark Evans writes in the Globe and Mail, “[B]eing accessible creates a healthy corporate culture that encourages employees to talk about any issue, positive or negative. A welcoming environment not only leads to good ideas, it also identifies problems before they get...
From a young age, we’re taught the importance of hard work. If we work hard, we’ll succeed. If we work hard, we’ll be able to achieve our goals. As Thomas Edison said, “There is no substitute for hard work.” Well, turns out that’s not all there is to it. Say you are...
I can’t overstate the importance of effective managers. Time after time, research shows that managers have a significant impact on their organizations. For instance, the Employee Engagement Initiative found that employees who rate their managers as “excellent” are...
Effective managers matter. According to Leigh Branham, author of The 7 Hidden Reasons Employees Leave, 70 percent of employees leave a job for reasons related to factors that are directly controllable by their managers. Gallup surveys report that work groups that are...
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