Who do managers spend most of their time coaching and training? Do they give it all to their best performers or their worst performers? In most cases, the answer is the worst. Is this the right way for managers to be spending their time? Every effective manager wants...
There is no shortage of written work on both management and leadership, yet rarely in the literature are the two considered one and the same. Leaders are often depicted as charismatic individuals who inspire and motivate through a grand vision. Conversely, managers...
In most organizations, there is a strong temptation to try and simplify processes in the name of fairness and objectivity. The intent is to help create consistency in decision-making, which should make it easier for managers to do their work. While this is a worthy...
We know there need to be clear accountability and authority frameworks in place for work to be properly delegated down and across the organization. And while self-managed teams and flat organizations are all the rage, total empowerment could result in anarchy....
Following our research on manager effectiveness, we developed a comprehensive, organization-wide survey as a tool available to all CEOs for assessing the state of management in their organizations. The Effective Managers survey is an easy and convenient way to receive...
There are a variety of factors at play that obstruct manager effectiveness. For our research purposes, we identified the key dimension: accountability. In this context, accountability is “an obligation for which one can be held to account for one’s results and actions...
Complex times call for serious solutions. Dwight’s breadth and depth of experience, knowledge, and organizational know-how are integral in making our solutions work for your organization.