When we talk about accountability in general terms, most of us have some idea of what it means. We feel accountable to our family members, to our managers at work, in some respects, even to friends. But from the context of the organization, what is accountability and...
Human Resources plays a key role in shaping organizational performance. Thus, it should come as no surprise that HR professionals know better than most how our current systems are failing us. Increasing the effectiveness of managers is key and can make a significant...
In most organizations, it’s the CEO who is delegated specified accountabilities and authorities by the Board of Directors and it’s the CEO who is held to account for implementing and obtaining those objectives as detailed in the strategic plan. Nevertheless, they...
What is it that makes some organizations more effective than others? Is it a unique product? Stellar customer service? Something else? The truth is, it could be any or all of these things, but true organizational effectiveness comes from ensuring that the appropriate...
In Parts 1 to 5 of the Horrible Boss series, we discussed the concept of bad managers through the lens of managerial ineffectiveness. We presented a framework for understanding performance that outlined the 3 key dimensions of job effectiveness: Mental Processing...
Complex times call for serious solutions. Dwight’s breadth and depth of experience, knowledge, and organizational know-how are integral in making our solutions work for your organization.