My wife trusted me to watch her handbag in the airline lounge this morning. Not a big deal? For me it was. It has been 10 years since she trusted me with this seemingly straight-forward task. 10 years ago in a coffee shop in London, England she casually asked me to...
Do your team members go home at the end of the day feeling badly about what they didn’t get done, instead of feeling good about what they did get done?We are working more, but not seeing expected results. We are running faster and more furiously than ever, and it’s...
In my 40+ years of working and consulting experience, I have talked to thousands of managers about their work. There is a common theme of: “I am delegated too much work,” or, “I don’t have the resources I need,” and even, “I am not given clear priorities.” And yet,...
Before I started Effective ManagersTM, I went through a period of reading and reflection, which ultimately led to my research project with the University of Ottawa . What I was trying to figure out was why managers so often find themselves in no-win situations. They...
I have a pet peeve, and it’s how people today talk about leadership as if it was some magical substance that occurs spontaneously only at the top of an organization and nowhere else. For example, if there is an issue at the frontline, there is a tendency for employees...
Complex times call for serious solutions. Dwight’s breadth and depth of experience, knowledge, and organizational know-how are integral in making our solutions work for your organization.