With organizational change, employees at all levels can feel nervous or threatened by the introduction of a new way of doing things. It is natural for humans to resist change, especially if they don’t know or understand what those changes mean for them individually....
Here is an important question for CEOs: Why do your best managers go home every day feeling badly about what they didn’t get done instead of going home feeling good about what they did get done? We all know that there are only 24 hours in a day. But we don’t always...
Managers are the glue that holds an organization together. When we think of great business leaders, we think of people like Steve Jobs, Jack Welch, or Richard Branson. Wharton University management professor Ethan Mollack found, though, that it is the managers, not...
This past summer Stephen Covey passed away. He is the author of the 7 Habits of Highly Effective People, first published in 1989, and which sold over 20 million copies. As a manager, I found Covey’s take on how one should live one’s life to be an exceptionally helpful...
Ah, the email inbox. One of the most common complaints I hear in the workplace is that the inbox is overcrowded and intrusive. Many people cringe at the amount of new email they get each day. In today’s workplace, it seems that everyone is overwhelmed by email. We use...
Measuring manager effectiveness is like trying to measure how much snow has fallen when the blizzard isn’t over. You can’t see; the wind obscures your readings; there’s a lot more coming down. A manager’s effectiveness can be equally tricky because his/her role is so...
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