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In the dynamic and highly competitive world of management consulting, standing out is crucial. This is where ISO 20700 comes into play. It’s not just another industry buzzword; it’s a game-changer for those looking to elevate their consulting services to new heights. In this blog, we’ll dive deep into what ISO 20700 is, its significance in the consulting industry, and how mastering these guidelines can significantly differentiate your consultancy in the marketplace.

What is ISO 20700?

ISO 20700, developed by the International Organization for Standardization (ISO), is the first global service delivery standard specifically designed for management consulting services. This set of guidelines provides a framework for delivering high-quality consulting services, focusing on transparency, ethical conduct, and client satisfaction. It’s about setting a global benchmark for how consulting services should be offered and delivered.

Why ISO 20700 is a Milestone in Management Consulting

The advent of ISO 20700 marks a significant milestone in the consulting industry. For the first time, there is a clear, internationally recognized standard that defines the baseline of excellence in management consulting. This standard is not just about ensuring that consultants do their jobs well; it’s about elevating the entire profession. By adhering to these guidelines, consultants can demonstrate their commitment to providing the highest level of service to their clients.

The Competitive Edge

In a field as crowded as management consulting, differentiation is key. ISO 20700 provides that edge. When you align your services with these standards, you’re not just offering your expertise; you’re promising a level of service that adheres to globally recognized practices. This assurance can be incredibly appealing to clients who are looking for consultants who can deliver not just results, but also a professional, transparent, and ethical service.

Enhancing Credibility and Building Trust

One of the most significant benefits of ISO 20700 is how it bolsters credibility. For clients, choosing a consultant can often feel like navigating a maze. ISO 20700 serves as a beacon of reliability. When consultants are trained and operate according to these guidelines, they send a clear message to potential clients: “We are committed to the highest standards of professional conduct and service delivery.” This commitment goes a long way in building trust – a critical component in any consultant-client relationship.

The ISO 20700 Checklist: A Tool for Excellence

A key component of ISO 20700 is the checklist tool developed by the International Council of Management Consulting Institutes (ICMCI). This tool is designed to help consultants apply the ISO 20700 standards to their projects, ensuring consistency and excellence in service delivery. It covers every phase of a consulting project, providing a structured approach to managing and delivering consulting services.

Adapting to Diverse Projects

The beauty of ISO 20700 is its adaptability. Whether you’re working on a small-scale local project or a large, complex international assignment, the guidelines are flexible enough to be tailored to the specific needs of each project. This versatility makes ISO 20700 applicable to consultants working in a variety of fields and with clients of different sizes and sectors.

Continuous Improvement and Client Focus

ISO 20700 is not just about adhering to a set of rules; it’s about continuous improvement. The standard encourages consultants to regularly review and enhance their processes and methodologies. This focus on continual development ensures that consultants stay at the forefront of industry practices, offering clients the most current and effective solutions.

The ICMC ISO 20700 Checklist

The International Council of Management Consulting Institutes (ICMCI) has developed a comprehensive Self-Declaration Checklist to facilitate the effective application of the ISO 20700 standard for management consultancy services. This checklist serves as a practical tool, ensuring that management consultants and their clients can maintain transparency and align on project deliverables and accountabilities throughout the consultancy process, from contracting through delivery to closure.

To complement the checklist, ICMCI offers specialized training programs delivered by accredited trainers. These programs are designed to provide consultants with hands-on experience and a thorough understanding of the ISO 20700 guidelines, empowering them to deliver high-impact consulting projects that fully adhere to the standard. 

To learn more about ICMCI’s ISO 20700 Checklist Training, click here.


Mastering ISO 20700 is more than just a professional achievement; it’s a commitment to excellence, ethical behavior, and client satisfaction. By adopting these guidelines, management consultants can significantly enhance the quality of their services, build stronger client relationships, and stand out in a crowded market. If you’re looking to take your management consultancy to the next level, understanding and implementing ISO 20700 is an essential step.