Organizational Accountability and Authority

Accountability and Authority: The Missing Piece

As consultants, we don’t have much authority within our client’s organization; we only have the authority that our clients give us. This constrains us from directly implementing our recommendations.

But what about within the organization? Does your client understand how accountability works in the organization? How can we as consultants help clients understand the nature of accountability? Even more so, how do we help our clients create a culture of accountability?

Accountability matters. Intuitively we know that when people are held to account performance is better. But what is accountability? How does an organization “become” accountable?

Effective delegation should ensure a single point of accountability, as low as possible in the organization, but there are often miscues. Most organizations also struggle with silos. Today’s organizations are so complex that almost everyone relies on others for success in their work

The Effective Point of Accountability®, developed by Effective Managers™, provides a model for solving both problems. This approach helps organizations ensure that work is delegated to the right person in the right position, and to ensure that managers in different parts of the organization have a common understanding of their work relationships with each other.

Learning Objective

• Participants will be able to identify organizational issues that result from a lack of accountability.
• Participants will be able to help CEOs and executives understand the importance of an accountability model and how it can be implemented.