As we know, accountability within an organization is one of the most critical concepts that leaders and managers should master. Understanding accountability and implementing the Effective Point of Accountability methodology leads to increased efficiency and better organizations.
However, things aren’t always so simple when it comes to determining the Effective Point of Accountability for cross functional work. Especially in this case, there may be some overlap between the departments working on the same project, which would prove to be challenging. How do you determine where the Effective Point of Accountability is when it comes to the delegation of cross-functional work?