If Traditional Performance Management Systems Are Supposed To Be Objective, Why Do The Majority of Managers Think They’re Unfair?
We recently conducted a comprehensive research study on managerial effectiveness with the University of Ottawa. Our research revealed that corporate support services—the systems put in place to support managers—are generally viewed as being unsupportive. In fact, only...
Is Your Organization Making The Mistake of Making The Process Manager Accountable For The Process?
There has been some excellent work done in the last decade or two around clarifying how work flows through organizations and identifying processes. Identifying the steps involved in a particular organizational process (for example; an expense account payment process),...
Why You Should Ban Committees in Your Organization
As a consultant, I am invited into many organizations, and the number of committees I encounter these days astounds me. On one hand, I am an absolute fan of collaboration. Task forces, working groups, and project teams enable people to collaborate in a way that can be...
Are Successful Managers the Most Effective Managers? Think Again.
What is the difference between success and effectiveness? In most organizations, and indeed in most human resources departments, the two terms are often thought of as synonymous. However, the truth is, success is not highly correlated to effectiveness. The...
When It Comes to Conflict Resolution, Should Managers Work Things Out Amongst Themselves?
If you think about how work takes place in organizations, especially today, roles are more interdependent than ever before. For managers to be successful, they are dependent on other people in the organization. As organizations grow and become more complex, roles...
Dwight Mihalicz MBA, CMC
Complex times call for serious solutions. Dwight’s breadth and depth of experience, knowledge, and organizational know-how are integral in making our solutions work for your organization.Contact us today!
