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Which Is More Important – the Customer or the Employee?

Which Is More Important – the Customer or the Employee?

by Dwight Mihalicz | Sep 17, 2020 | Dwight Mihalicz

Who should matter more to your organization – the customer or the employee? It is a never-ending question that has troubled many managers and leaders for a long time.However, the question becomes much easier to answer once you ask yourself, which is more integral to...
Managers Must Exude Confidence – Here Are Some Tips from Elon Musk

Managers Must Exude Confidence – Here Are Some Tips from Elon Musk

by Dwight Mihalicz | Sep 15, 2020 | Dwight Mihalicz

Confidence is a crucial trait in managers and leaders alike. It’s also one that has to essentially flow out of a manager. That’s because your subordinates have to notice your confidence, and if you are a genuinely confident leader, you will exude it.Elon...
What Scandals Can Teach Us About Ethics

What Scandals Can Teach Us About Ethics

by Dwight Mihalicz | Aug 20, 2020 | Consultants, Dwight Mihalicz

Ethics are again front and centre in Canadian news with the WE Charity scandal unfolds. Our Prime Minister and now former Minister of Finance are both accused of unethical conduct in the awarding of a contract to manage a $900 million student volunteer program.The...
The One Reason Your Employees are Not Focused

The One Reason Your Employees are Not Focused

by Dwight Mihalicz | Jul 22, 2020 | Dwight Mihalicz

You are accountable for your organization – whatever your title. You have an extra-special challenge. You need to manage your executive team and you must lead your organization. Two full time jobs! There is no question you have had to be amazingly creative over...
Management Consulting Has a 27% Likelihood of Automation – Should You Worry?

Management Consulting Has a 27% Likelihood of Automation – Should You Worry?

by Dwight Mihalicz | Jul 20, 2020 | Consultants

Artificial Intelligence has been around for quite a while now. Everyone is familiar with this term and how important it is, and many of us have heard about how interwoven it will be with the future of business. Many are going as far as to say that automation driven by...
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Dwight Mihalicz MBA, CMC

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