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Consulting Resources – because we are in this together.

A consultant is often thought of as an experienced professional who provides expert knowledge for a fee. But it is more than that!

A management consultant is a professional. It is someone who is doing this as a profession – not as a part time job, not to fill time between jobs, not to supplement income part time in their old job now that they have retired.

You can learn about the profession of management consulting by checking with the Institute of Management Consulting in your country. Check out the web site of the International Council of Management Consulting Institutes (ICMCI) to learn about the global standards of the management consulting profession here.

As a management consulting professional, I am a Certified Management Consultant in my home country’s management consulting institute: CMC-Canada.  My certification is portable everywhere in the world because of international reciprocity agreements amongst the Institutes. This allows me to connect with colleagues that I know I can trust around the world, and I have leveraged that to build the global footprint of Effective Managers™. I am honored and privileged to have travelled and work in 57 countries on every continent except Antarctica. And I aspire to travelling there!

As part of my management consulting journey I have volunteered for over a decade with CMC-Canada and ICMCI to help advance the profession of management consulting. I served as Treasurer of the global board for 5 years and am proud to now carry the title of Chairperson of the Board of ICMCI. In this role I also collaborate with colleagues from around the world. These experiences never fail to impress me with the ingenuity, dedication, and openness of my colleagues.

In this section of the Effective Managers™ web site it is my pleasure to share with my colleagues to pass on what I have learned, to create opportunities to learn from my colleagues, and to share some of the eLearning resources that I have developed over the years that can be used to help clients improve performance.







The Unique and Critical Role of the CEO

There is only one CEO per organization, but what makes this role so unique? Why is it critical to organizational performance? This companion paper to the 6 Key Functions of a CEO starts with the positioning of the CEO role. This paper will help CEOs and aspiring CEOs understand the complexity of the role and how it is so different from any other role in the organization.







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  • Thanks for your interest in our Effective ManagersTM Resources! Please provide your name and email to complete your free download. This will also entitle you to our free monthly eNews which delivers our best content directly to you.

    We are looking forward to sharing our knowledge, and we hope you enjoy it. Your contact information will never be divulged to another party. And if you do not find the eNews to your taste, you can unsubscribe at any time.

    If you find this information helpful, please spread the word! If you have any questions or comments, please call or email Dwight… he is always happy to be in touch and to help if he can.

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Empowerment 4.0

Manager effectiveness drives organizational performance. The Employee Engagement Solution that Works! Download this white paper today.

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The Employee Engagement Solution that Works!

  • Thanks for your interest in this Effective ManagersTM whitepaper! Please provide your name and email to complete your free download. This will also entitle you to our free monthly eNews which delivers our best content directly to you.

    We are looking forward to sharing our knowledge, and we hope you enjoy it. Your contact information will never be divulged to another party. And if you do not find the eNews to your taste, you can unsubscribe at any time.

    If you find this information helpful, please spread the word! If you have any questions or comments, please call or email Dwight… he is always happy to be in touch and to help if he can.

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3 Capabilities of an Effective Manager

Manager effectiveness drives organizational performance. For managers to be effective, they must have the capability to do the work.

What are the 3 capabilities must be in place for managers to be effective? Find out in this free download.







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  • Thanks for your interest in our Effective ManagersTM Resources! Please provide your name and email to complete your free download. This will also entitle you to our free monthly eNews which delivers our best content directly to you.

    We are looking forward to sharing our knowledge, and we hope you enjoy it. Your contact information will never be divulged to another party. And if you do not find the eNews to your taste, you can unsubscribe at any time.

    If you find this information helpful, please spread the word! If you have any questions or comments, please call or email Dwight… he is always happy to be in touch and to help if he can.

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6 Key Functions of a CEO

It’s where the buck stops. But what are today’s most effective CEOs doing to maximize organizational performance? At Effective Managers™ we believe there are 6 Key Functions for which a CEO must maintain personal accountability to ensure that the organizations business model and strategy are consistently and reliably translated into action. They are detailed in this pdf.







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The Effective Point of Accountability™

Organizations are increasingly being held accountable. But what does that mean for individuals in the organization? Concepts like “single point of accountability” and “lowest point of accountability” help. But they are not sufficient. This document works through the concept of accountability as it applies to managers and employees throughout the organization. It then provides concrete examples of how organizations can establish accountability for work as it flows down the organization, and as it flows across the organization.





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Organizations are increasingly being held accountable. But what does that mean for individuals in the organization? Concepts like “single point of accountability” and “lowest point of accountability” help. But they are not sufficient. This document works through the concept of accountability as it applies to managers and employees throughout the organization. It then provides concrete examples of how organizations can establish accountability for work as it flows down the organization, and as it flows across the organization.

Thanks for your interest in our EffectiveManagers™ Resources! We may contact you to ensure you received the product and determine if you have any questions, but your contact information will never be divulged to another party. If you find this information helpful, please spread the word!  If you have any questions or comments, please call or email Dwight.











5 Requirements of an Effective Manager

The most important relationship in an organization is the one between the manager and the manager’s subordinates. As a result, the organization’s overall performance is largely driven by the effectiveness of its managers. So how do the most effective managers manage? In this PDF we discuss in detail the 5 requirements of effective management.







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  • Thanks for your interest in our EffectiveManagersTM Webinars! Please provide your name and email to complete your free download. We may contact you to ensure you received the product and determine if you have any questions, but your contact information will never be divulged to another party. If you find this information helpful, please spread the word! If you have any questions or comments, please call or email Dwight.

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Are Your Managers Effective?

What is really going on inside organizations that make it so difficult for managers to be effective in their jobs? This white paper documents ground breaking research partnered with the University of Ottawa. You will gain an understanding of the key factors driving this ineffectiveness, and the one key thing that organizations should focus on to improve performance.







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Why do your best managers return home every evening feeling bad about what they didn’t get done instead of feeling satisfied with what they accomplished during the day? This is the question that launched a research project partnered with the University of Ottawa’s Telfer School of Management. The results are astounding. Managers report spending only 55% of their time on value-added work. Purchase this white paper to gain an understanding of the key factors driving this ineffectiveness, and the one key thing that organizations should focus on to improve performance.


Thanks for your interest in our EffectiveManagersTM Resources! We may contact you to ensure you received the product and determine if you have any questions, but your contact information will never be divulged to another party. If you find this information helpful, please spread the word! If you have any questions or comments, please call or email Dwight.










Maturation of Not-For-Profit Organizations

Much has been written about governance and management, and it is well understood that there must be a separation between the governance of an organization and its management. What is not as well understood is that as Not-For-Profit organizations gown and mature, the relationship changes – significantly. What works in one organization may not work well in another. Here is why.







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  • Thanks for your interest in our Effective ManagersTM Resources! Please provide your name and email to complete your free download. This will also entitle you to our free monthly eNews which delivers our best content directly to you.

    We are looking forward to sharing our knowledge, and we hope you enjoy it. Your contact information will never be divulged to another party. And if you do not find the eNews to your taste, you can unsubscribe at any time.

    If you find this information helpful, please spread the word! If you have any questions or comments, please call or email Dwight… he is always happy to be in touch and to help if he can.

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Effective Managers – Selected Bibliography

Managers are the unsung heroes of organizations. There is no question that the highest performing organizations have effective managers in place. But what would be the best initiatives for you to take in your organization? Of the millions of articles and books that are available, what will give you the best insight? I am often asked this question, and in response have put together this list of the six key books that can guide an organization in improving its performance.







Download - Bibliography

  • Thanks for your interest in our Effective ManagersTM Resources! Please provide your name and email to complete your free download. This will also entitle you to our free monthly eNews which delivers our best content directly to you.

    We are looking forward to sharing our knowledge, and we hope you enjoy it. Your contact information will never be divulged to another party. And if you do not find the eNews to your taste, you can unsubscribe at any time.

    If you find this information helpful, please spread the word! If you have any questions or comments, please call or email Dwight… he is always happy to be in touch and to help if he can.

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